How to Order | Cremated Remains Collection & Shipping

Our Process

Understanding the Ordering Process

STEP 1

Design Your Custom Wind Chime

After choosing one of our six beautiful wind chime styles, you'll be guided to the ordering page, where you can make it truly your own by selecting the size, preferred color, and the bronze bell style that best resonates with you. Once your order is placed, we'll send a complimentary collection kit straight to your door to begin the creation process.

STEP 2

You'll Receive Our Collection Kit

Your collection kit will contain everything needed to gather a small portion of your loved one's remains. For each chime, we ask for just 1 teaspoon (single) or 2 teaspoons (double). When ready, you will return the kit to Cairn Ceramics using the provided USPS Priority Mail Express box and pre-paid label, which includes full tracking for your order.

STEP 3

We Hand Craft Your Wind Chime

Once your collection kit arrives, we will begin the careful work of creating your custom wind chime. A small portion of your loved one's ashes will be gently combined with liquid porcelain, cast into form, and kiln-fired—becoming an inseparable and enduring part of the piece itself. Within six weeks, your finished wind chime will be delivered to you—free of charge—with the reverence and care it was made to embody.

Ordering – We're With You Every Step of the Way

Step 1

Place your order for a beautifully
handcrafted memorial wind chime. Choose from our six wind chime styles, then customize the size, color, and bronze bell style. Once ordered, we'll send a complimentary collection kit to your door to begin the process.

Step 2

We'll send you a Collection Kit. Your kit contains everything needed to gather a small portion of your loved one's remains—just 1 teaspoon (single) or 2 teaspoons (double). When ready, return the kit to us using the provided USPS Priority Mail Express box and pre-paid label with full tracking

Step 3

Once we receive your collection kit, we begin the careful work of creating your memorial wind chime. A small portion of your loved one's ashes will be gently combined with liquid porcelain, cast into form, and kiln-fired—becoming an inseparable part of the piece. Within six weeks, your finished chime will be delivered free of charge with the reverence and care it was made to embody.

Start The Process

Our Process

Ordering – We're With You Every Step of the Way

Step 1

Place your order for a beautifully
handcrafted memorial wind chime. Choose from our six wind chime styles, then customize the size, color, and bronze bell style. Once ordered, we'll send a complimentary collection kit to your door to begin the process.

Step 2

We'll send you a Collection Kit. Your kit contains everything needed to gather a small portion of your loved one's remains—just 1 teaspoon (single) or 2 teaspoons (double). When ready, return the kit to us using the provided USPS Priority Mail Express box and pre-paid label with full tracking

Step 3

Your cart

Create account

Our Process

Ordering – We're With You Every Step of the Way

Step 1

Place your order for a beautifully handcrafted memorial wind chime. Choose from our six wind chime styles, then customize the size, color, and bronze bell style. Once ordered, we'll send a complimentary collection kit to your door to begin the process.

Step 2

We'll send you a Collection Kit. Your kit contains everything needed to gather a small portion of your loved one's remains—just 1 teaspoon (single) or 2 teaspoons (double). When ready, return the kit to us using the provided USPS Priority Mail Express box and pre-paid label with full tracking

Step 3

Place your order for a beautifully
handcrafted memorial wind chime. Choose from our six wind chime styles, then customize the size, color, and bronze bell style. Once ordered, we'll send a complimentary collection kit to your door to begin the process.